We normally ship the next day after receipt of order. Delivery in the USA
is by US Post Priority Mail which is typically a 2-3 day service.
All shipments outside the USA are shipped within 3-4 days of receipt. Using
US Post – Airmail service. Typically delivery is 2 weeks. Subject to
orders subject to confirmation.
Please contact us directly if you would like different shipping arrangements.
Products returned within 45 days of delivery needs a Return Merchandise Authorization
without an RMA is subject to a 15% restocking fee. The RMA number will insure
that the refund process goes quickly and efficiently.
call us toll free (800) 435-5354 (USA/Canada) or (416) 209-2495 or firstname.lastname@example.org
to obtain your RMA number and correct address for your item return.
make sure to include all original packaging, wires, items and manuals, etc.
Any missing or damaged items may be charged for replacement.
a copy of your original invoice or packing list and add a day telephone number
and email address if possible. You are responsible for the products in transit.
We strongly recommend your return the item(s) via the mail or courier service
with a traceable/confirmation of delivery service.
please place the RMA number on the outside of the shipping carton and quote
the number should you need to contact us.